Refund Policy

This Refund Policy explains when and how you can request a refund for credits purchased on GiveawayPick (giveawaypick.com). Please read it together with our Terms of Service.

1. Digital Credits

Credits are digital items used to run giveaways. They are delivered to your account immediately after a successful payment and do not expire.

2. When You Can Request a Refund

You may be eligible for a refund in the following situations:

• You were charged more than once for the same purchase.
• A technical problem on our side prevented your credits from being delivered or used, and we are unable to resolve it.
• Credits you purchased remain completely unused and you request a refund within 14 days of purchase.

3. Non-Refundable Situations

Credits that have already been used to run a completed giveaway are non-refundable, because the service has been delivered. We also cannot refund charges older than the period stated above, except where required by law.

4. How to Request a Refund

To request a refund, email us at hello@giveawaypick.com with the email address on your account, the approximate date of purchase and a short description of the issue. We may ask for additional details to verify the payment.

5. Processing Time

Approved refunds are returned to your original payment method. It may take several business days for the refund to appear, depending on your payment provider.

6. Contact

If you have any questions about this Refund Policy or a specific payment, contact us at hello@giveawaypick.com.

7. Language

This document is provided in several languages for your convenience. If there is any discrepancy between the translated versions and the English version, the English version prevails.